A friend who runs and owns a travel company had me critique her newly created website a few weeks back. I examined the site just as she requested, scrutinized every page, and read through the […] Continue Reading
3 Lessons Brands Can Learn from This Customer’s Awful Experience
My mother loved to crochet. I grew up in a house with colorful curtains, bed sheets, and table centerpieces – all made of crochet. I remember marveling at the handiwork, thinking she must have been […] Continue Reading